With the skyline of downtown Toronto rising behind and the tranquil expanse of Lake Ontario stretching out in front, The Westin Harbour Castle, Toronto offers a hotel experience that is as breathtaking as its views. Now, this landmark destination has earned the coveted 2025 BNS Best in Business Award for “Best Waterfront Hotel View,” a distinction that cements its place as a premier hospitality experience in the heart of the city.
This recognition follows a standout evaluation led by BNS Business Review Director Jasmine Kara, whose stay revealed not only a stunning physical location but an atmosphere of warmth, comfort, and curated luxury. Speaking of her experience, Kara shared:
“The concierge was incredibly warm and welcoming and set us up in a room we didn’t feel like leaving,” Kara noted. “The views were lovely, with boats visible at any given moment, and the surrounding area offered beautiful waterfront walks, food trucks, and even the option of a water taxi. The on-site dining was phenomenal, and I was impressed by the plant-based breakfast options. It’s a place I’d love to return to with my children, especially with the family-friendly arcade room and waterfront activities right outside the door.”
Business Review Director, Jasmine Kara, in a suite at the Westin Harbour Castle
The Westin Harbour Castle, nestled at the edge of Toronto’s Harbourfront, has long been recognized for combining urban sophistication with lakeside serenity. Guests are greeted with sweeping panoramas of the water from nearly every angle, a feature that many have called the most memorable part of their stay. “The view is wonderful,” wrote guest Hind Allami, who also noted the cleanliness of the hotel and its “excellent” location. Another guest, Jonathan, highlighted the uniqueness of the perspective from his corner room: “Wonderful views of the Toronto lake, Redpath Sugar Refinery, and others. The service was wonderful. The location was perfect.”
However, it is not only the scenery that sets this hotel apart—it is the elevated experience delivered through exceptional service, modern amenities, and attention to detail that consistently exceeds expectations. Guests repeatedly cite warm and thoughtful interactions with staff. “Oliver was extremely helpful,” shared Jacelyn Winterling, who stayed at the hotel during the final leg of her honeymoon. “The room was newly updated and very nice. We had a great view of the Harbour. We also enjoyed breakfast and even a bite to eat at the bar one night.” Another guest, Eric Foster, remarked, “The staff—nothing short of fantastic. The valet, by far the best I've experienced anywhere in North America. They are the gold standard.”
.webp)
Dining at The Westin Harbour Castle is another key component of the experience. The on-site restaurant, which holds Michelin star distinction, offers an elevated culinary experience just steps from the comfort of guests’ rooms. Whether enjoying a luxurious anniversary dinner or starting the morning with the hotel’s extensive breakfast buffet—complete with plant-based and vegan options—guests find themselves well-fed and well-cared for. Another reviewer reflected on their stay with high praise for the food, saying, “We especially enjoyed starting our days with the breakfast buffet.” On Priceline, a visitor described it simply: “The breakfast was really yummy… this was a really wonderful hotel experience.”
Business Review Director, Jasmine Kara, enjoying the Don Alfonso 1980 restaurant at the Westin Habour Castle
What makes The Westin Harbour Castle stand out even further is how well it accommodates a wide range of guests. Business travelers appreciate the quiet, spacious rooms and modern workspaces. “This hotel was a great business stay,” noted Daniela Mhardin, adding that the renovated rooms in the South Tower offered comfort and convenience late into the evening. Families, too, are well served, with thoughtful amenities like a pool, a family arcade room, and walkable access to parks and waterfront trails. One Trip.com reviewer who stayed with their daughter wrote, “Wow, the room was amazing. Large, great amenities. Fabulous view of lakes. Lovely touch of wine and goodies acknowledging my birthday.”
Business Review Director, Jasmine Kara, outside the Westin Harbour Castle
The BNS Best in Business designation is awarded only to businesses that demonstrate excellence across customer experience, operational quality, and guest satisfaction. The Westin Harbour Castle, Toronto has excelled in all these areas, with a consistency and charm that make it not just a place to stay, but a destination in itself.
As Toronto continues to evolve, The Westin Harbour Castle remains a timeless fixture along its waterfront—where modern luxury meets lakeside tranquility, and every stay leaves a lasting impression.
For more information about The Westin Harbour Castle, Toronto, visit:
https://www.marriott.com/en-us/hotels/yyzwi-the-westin-harbour-castle-toronto/overview