Cigniti Accelerates the Digital Transformation Journey of a Fortune 500 American Retailer

One of the leading AI and IP-led digital assurance and digital engineering services companies, Cigniti Technologies, recently strengthened its partnership with a leading American retailer. It did so by ensuring that the retailer's customers get a superior digital experience and accelerating their digital transformation journey.



The American retailer and the tech company recently celebrated the first anniversary of their partnership. Both see tremendous scope for growth via digitalization which will help ensure that the retailer's business grows at an accelerated pace.

The Fortune 500 American retailer that has 260+ stores across states and a portfolio of 25+ private label brands stated, "With the increased need for digitalization in retail, Cigniti is helping us in seamless digital transition to provide superior customer experiences while enabling high scalability and growth from contemporary channels such as mobile."

The client hoped to boost its Digital Transformation initiatives with mobile channel activation. It also wanted to ensure seamless business continuity, enhance DevOps to integrate DevSecOps and elevate its Digital Test CoE. The brand also wanted to fully automate Data Engineering (Test Data Management) and environment provisioning (Test Environment Management). The plans also included setting up a real-time dashboard, Verita (which is Cigniti's proprietary tool), across small cross-functional teams.



Cigniti delivered on all fronts and demonstrated business value with full Americans with Disabilities Act (ADA) compliance for the website and mobile apps. It also ensured faster time-to-market from once in two months down to weekly. It was a 14% increase in throughput and increased Performance Engineering coverage from 16 to 80 stores. The company also helped cover 65% of the applications with automation. It was earlier at 30%. Cigniti also leveraged Verita to develop a custom and real-time dashboard for the American retailer.

Talking about the partnership, Cigniti's CEO Srikanth Chakkilam said, "The strategic association with the Fortune 500 American retailer is a testament to retail enterprises reimagining how services are delivered to customers digitally. This has massive implications for the retail value chain and its adoption of next-gen technologies. Cigniti's AI-powered and proven retail solutions help leading retailers better align with their evolving market and to go 'Digital-First' with confidence."



The Head of QA of the Fortune 500 American retailer said, "With the increased need for digitalization in retail, Cigniti is helping us in seamless digital transition to provide superior customer experiences while enabling high scalability and growth from contemporary channels such as mobile."

This success comes sometime after Cigniti Technologies unveiled a new brand identity that reflected its renewed vision to help its clients accelerate their digital transformation journeys and achieve market leadership.

The new brand identity reflected the tech company's strengthened resolve to be its clients' trusted digital transformation partner. The list included 60 of its Fortune 500 and 80+ of its Global 2000 clients. Cigniti also wanted to deliver on a global scale with increasingly localized capabilities and leverage quality-first digital assurance, product engineering, AI, ML, data visualization, automation, data, and insights, and even blockchain.

Sources:

https://www.businesswire.com/news/home/20220827005001/en/Cigniti-Accelerates-a-Fortune-500-American-Retailer%E2%80%99s-Digital-Transformation-Journey

https://timestech.in/cigniti-accelerates-american-retailers-digital-transformation-journey/

https://www.business-standard.com/article/news-cm/cigniti-technologies-unveils-new-brand-identity-122081000296_1.html

 

 

 

 

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