Each year in North America, more than 5 million homeowners replace their roofs, largely due to storm damage, aging materials, or insurance-driven repairs. In cities like Houston, where hail, hurricanes, and high heat are common, a dependable roofing partner isn’t a luxury—it’s a necessity.
But navigating that process—especially after storm damage or insurance denial—is often overwhelming. That’s where The Home Team Roofing LLC, based in Tomball, TX, has become a lifeline for many homeowners across the Greater Houston area.
This year, the company has earned its place on the 2025 BNS Best in Business List for Roofing Services, a recognition based on verified customer satisfaction, ethical business practices, and industry-leading service delivery.
A Company Built on Firsthand Insight
Mike Martin, founder and owner of The Home Team Roofing, didn’t come into the industry the typical way. He began his career more than 24 years ago as an insurance adjuster, which gave him a front-row seat to how homeowners were being treated after storms—and how many roofing contractors fell short in quality and care.
“After seeing the mediocrity of service that was being provided to the homeowners from the roofing companies, I was blown away,” Martin writes on the company’s website. “I started this business with the singular goal of providing homeowners with a truly first-class experience. An experience so good that they would tell everyone they knew about us.”
That mission has clearly resonated. Today, The Home Team Roofing has completed over 45,000 installations, all while maintaining a consistent 5-star rating across review platforms.Roofing Services That Go Beyond Installation
The company offers a comprehensive range of residential roofing services, including:
- Full Roof Replacement – Efficient, high-quality tear-off and rebuilds, often completed in just one day.
- Storm and Hail Damage Restoration – Including expert inspections, documentation, and fast response times.
- Insurance Claim Support – One of their standout strengths, helping clients get fair coverage and guiding them through every step.
- Gutter Installation – Complementing roof systems to prevent drainage issues and protect foundations.
- Ventilation and Energy-Efficiency Upgrades – Including ridge vent systems and other modern features.
What sets them apart, beyond the technical capabilities, is their hands-on support. Customers frequently highlight how staff members worked directly with adjusters, explained every step in plain language, and stayed in close communication throughout the process.
Earning Trust, One Family at a Time
The team’s integrity and professionalism consistently shine through in public reviews. Project managers like Chris Russell, Rodney, Victoria, Maverick, and others are regularly recognized by name.
One customer wrote: “Rodney helped us when we didn’t know where to start after a tree crushed our home. He explained all the steps and handled the insurance process. A year later, I’m still thankful.”
Another review from Mark Vorderbruggen described the company as “the reason our insurance finally approved the claim.” He added, “They stripped the roof to the rafters, rebuilt it in one day, and cleaned up so well you couldn’t tell they’d been there.”
Even after the job is finished, customers praise the team’s ongoing care. One review recalled a small follow-up issue that was handled the same day, adding: “That kind of customer care is rare.”
A Culture of Gratitude and Respect
The company’s signature closing line—“Welcome to the Family”—is more than branding. It’s a consistent part of how they respond to every customer, every review, and every interaction. Responses from The Home Team Roofing staff show sincere appreciation, humility, and respect:
“Chris is a huge part of why we continue to be number one! Welcome to the Family!”
“We are grateful for Hayden and great customers like you!”
“Our team is why we are who we are. Welcome to the Family!”
This culture of service starts at the top. While Mike Martin isn’t always on the roof, his approach to business—formed from firsthand knowledge of the insurance process and years of field experience—continues to shape the way the company operates every day.
Why The Home Team Roofing Earned the BNS Best in Business Award
The BNS Best in Business Award is presented only to companies that consistently deliver exceptional service, demonstrate ethical practices, and maintain a high standard of customer satisfaction.
The Home Team Roofing stood out in every category, thanks to:
- Hundreds of verified 5-star reviews on Google and other platforms
- Hands-on insurance claims support, often succeeding where others have fallen short
- Reliable workmanship and warranties that give customers peace of mind
- Fast project timelines, with many roofs completed in under a day
- Dedicated, respectful service, before, during, and after installation
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Looking Ahead
As demand for reliable roofing services continues to grow—especially in high-risk weather zones like Houston—The Home Team Roofing remains focused on doing what they’ve always done best: treating customers with integrity, delivering excellent results, and making a difficult process feel simple.
To learn more about The Home Team Roofing or to request a free roof inspection, visit www.hometeamroof.com.
About the BNS Best in Business List
The BNS Best in Business List recognizes companies across North America that demonstrate excellence in service, integrity, and customer care. Learn more at: https://www.bns-news.com/p/bns-best-in-business-list.html