Every year, millions of North American homeowners face unexpected roofing issues—whether from aging materials, storm damage, or poor initial construction. In fact, according to industry data, over 5 million new roofs are installed annually in the U.S. alone, largely driven by weather events and routine wear and tear. For homeowners in places like Gladewater, TX—where hailstorms, high winds, and extreme heat are common—having a reliable roofing and construction partner isn’t just helpful, it’s essential. That’s exactly why Jerod Niles Roofing & Construction has become a trusted name in the region, and why they’ve been honored with the BNS Best in Business Award for Roofing & Construction Services in Gladewater, TX.
The BNS Best in Business List recognizes companies across North America that consistently deliver top-tier service, customer satisfaction, and operational integrity. For Jerod Niles and his team, this award reflects not just skill—but leadership, responsiveness, and a reputation built on trust.
Trusted Leadership, Proven Results
At the core of the company is Jerod Niles, a hands-on leader who takes pride in doing business the right way. His clients don’t just hear from him—they see him on-site, inspecting progress, solving problems, and explaining each step with clarity.
One satisfied customer, Suzanne Arnold, shared:
“If the crew found a problem as they worked on the roof, Jerod was out to see about it and make recommendations as to how to fix and explain it to us. He handled all the insurance paperwork. All we had to do was initiate the claim.”
Jerod responded personally:
“I'm glad we were able to provide recommendations and solutions—like switching from electric air vents to ridge vents—that benefited your home in the long run. We strive to be informative and helpful throughout the entire process.”
This kind of attentiveness—from the first estimate to final cleanup—is a hallmark of Jerod’s leadership and a key reason for the company’s growth.
Why Jerod Niles Roofing & Construction Earned the Award
The BNS Best in Business recognition is based on demonstrated excellence across several key criteria—and Jerod Niles Roofing & Construction excels in each:
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Responsiveness: From answering phones to providing same-day quotes, customers consistently praise the speed and attentiveness of the team. “Answers the phone and took care of my issue that same day!” wrote Doug Spradley.
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Professionalism and Craftsmanship: “They only do quality work,” said Matthew Miller. “The crews do more than expected and we were very impressed with their craftsmanship.”
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Trust and Transparency: Whether handling insurance claims, recommending material upgrades, or explaining every step of the job, the team makes sure clients are fully informed.
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Value and Efficiency: As Brandon Offield summarized, the experience was “Great quality! Professional and efficient—from sale to completion.”
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Repeat Customers: Perhaps the strongest endorsement of all comes from returning clients. Cory Crowley noted, “Having used Niles Roofing twice, we have found them to be very knowledgeable and professional… We would definitely recommend them.”
These aren’t isolated experiences—they’re part of a consistent pattern that has defined the company’s reputation across the region.
A Full Suite of Roofing and Exterior Services
While roofing is a core focus, Jerod Niles Roofing & Construction offers a wide range of construction and exterior home improvement services, allowing them to deliver holistic solutions for homeowners. According to their official website, services include:
- Roof Replacements: Full tear-offs and installations using premium materials from top-tier brands like Owens Corning and GAF.
- Roof Repairs: Fixing damage caused by hail, wind, age, or poor previous workmanship.
- Gutter Systems: Installation and maintenance of gutters to manage drainage and prevent water damage.
- Siding Replacement: Professional installation of energy-efficient, durable siding to enhance both appearance and insulation.
- Insurance Claims Support: Helping clients document storm damage, file claims, and manage insurer communications.
- Inspections and Estimates: Thorough condition assessments for real estate transactions or proactive home care.
By offering these services under one roof, the company simplifies the process for clients—delivering peace of mind along with top-quality results.
Leadership That Shows Up
A key reason for the company's success is Jerod Niles’s hands-on involvement. Clients don’t just hear from an office rep—they hear directly from him. He personally checks in on job progress, explains repairs in simple terms, and ensures quality at every step. His approach is rooted in both technical expertise and a deep respect for the homeowner’s peace of mind.
When responding to a glowing review from a returning client, Jerod wrote:
“Our team always aims to keep our clients informed and comfortable throughout the process... Thank you for your awesome recommendation, it truly means a lot to us.”
It’s a simple but powerful reflection of how the company operates—with clarity, reliability, and a genuine appreciation for the people they serve.
A Community Name You Can Trust
What makes Jerod Niles Roofing & Construction a standout isn’t just the quality of the work—it’s the consistency of the experience. Clients repeatedly emphasize the same core values: honesty, prompt service, clear communication, and exceptional workmanship.
From Jennifer Phillips, who praised Jerod for being “very personable and highly professional,” to Matt Gandy, who shared, “Great experience, highly recommend Jerod and his team,” the message is clear: Jerod Niles Roofing & Construction is trusted for a reason.
About the Award
The BNS Best in Business Award is reserved for companies that go beyond meeting expectations—they consistently exceed them. Each honoree demonstrates not only technical excellence, but also a reputation for integrity, leadership, and outstanding client care. Jerod Niles Roofing & Construction has earned that distinction in every way.
Looking Ahead
For homeowners in East Texas seeking expert roofing, honest guidance, and lasting results, Jerod Niles Roofing & Construction remains a top choice. With a proven track record, a full range of services, and a leader who believes in doing things right the first time, their BNS Best in Business designation is both well-earned and well-deserved.
To learn more or request a free estimate, visit: www.jnroofingconstruction.com